Choosing Care Options
When choosing among senior care options, it seems that families are caught in the middle…in a winless predicament between cost and quality. If they find a provider that has the level of quality they want, it is often cost-prohibitive, while choosing a provider they can afford forces them to forfeit standards and values.
Given this reality, many have dismissed the possibility of both affordability and excellence with their senior care choice. At Elim Care, we believe that our commitments to integrity and quality demand that we bridge this gap for your family.
We deliver excellent healthcare not because a resident is paying for it, necessarily, but rather because we are compelled by our commitment to Christ-centered community.
We provide affordable senior care with our commitment to quality control.
Affordability. Excellence. Two sides of the same coin.
Affordable senior care can be attained with quality in both processes and programming. We are constantly assessing and evaluating our setting and structure…our methodologies, facilities, and systems… at all levels of our organization, ensuring that at all times we are efficiently operating. We are using innovation and creativity to resolve cost challenges and allocating the benefits to families like yours.
Excellent healthcare can only be provided when care providers, support staff, volunteers, and administrative personnel are about more than clocking in and out and collecting a paycheck. Our standards are high for both our processes and our providers. Elim Care is a way of life for our employees, a calling that we take very seriously.
We invite you to spend time with us and see for yourself.
Both are accessible to you in your choice for a senior care provider.
Maple Plain, Minnesota February 03, 2017 – Haven Homes, a Maple Plain – based Skilled Nursing facility providing a continuum of care to seniors is proud to announce that they are the recipient of Pinnacle Quality Insight’s 2017 Customer Experience Award™. Qualifying for the award in the categories of Overall Satisfaction, Nursing Care, Dining Service, Individual Needs, Laundry Service, Communication from Facility, Response to Problems, Dignity and Respect, Recommend to Others, Activities, and Combined Average, Haven Homes displays a continued dedication to providing Best in Class senior healthcare services.
Throughout its history of serving the community, Haven Homes has placed a strong emphasis on ensuring that the individual needs of every resident are met. Over the course of 2016, a sampling of Haven Homes customers and their families have participated in monthly telephone interviews that include open-ended questions, as well the opportunity to rate Haven Homes in specific categories.
Every month, Haven Homes has gathered its real-time survey results in order to gain a better understanding of the resident’s needs and make improvements when necessary.
By qualifying for the Pinnacle Customer Experience Award™, Haven Homes has satisfied the rigorous demand of scoring in the top 15% of the nation across a 12-month average. Clients have the opportunity to achieve this Best in Class distinction on a monthly basis in many categories designed to accurately reflect each resident’s experience.
About Pinnacle Quality Insight
A customer satisfaction measurement firm with 20 years of experience in post-acute healthcare, Pinnacle conducts over 150,000 phone surveys each year and works with more than 2,300 care providers in all 50 US states, Canada and Puerto Rico.
About Haven Homes
Haven Homes provides comfortable, safe, and healthy accommodations to meet the physical, mental, emotional, and spiritual needs of elderly adults in an atmosphere of Christian dignity. We are a full-service skilled care facility with a professional, caring, and dedicated staff. We are committed to providing quality and compassionate service to all of our residents.
We have a wide range of therapeutic recreational activities, diverse social programs, and spiritual services available, all designed to provide physical, cognitive, and emotional support. Our newly refined programs and facilities help to create a home-like environment for our residents. Our goal is to support seniors empowering them to maintain active lifestyles and good health. At Haven Homes, your family is our family.